— About

Start with the purpose. See it through to the end.

We share our clients’ purpose, bring together the people, technology and services it takes to achieve it, and take responsibility from planning through execution — all the way to the end.

A meeting around documents on a sunlit desk

— Our purpose

We do more than
just what we are asked.

Our work is not just about delivering what you have ordered. It begins by sharing the purpose behind it — making sure the right message reaches the right people — and thinking through the means to get there.

Design, print, mailing, systems, events — there is rarely just one way to get there. We bring together the people, technology and services each goal requires, and take responsibility from planning through execution.

Our clients are in Japan, the United States and Europe, and we work with them in English as well as Japanese.

A staff member explaining to a client
A designer laying out color swatchesHands taping a cardboard box shut

— Origin

How it began

A leather notebook on a wooden desk

Est. February 2003

In our work and everyday life, whenever we heard the words “We can’t do that” or “We don’t offer that service,” we often wondered if there might be another way with a little creativity and ingenuity.

What matters most is not finding answers within a fixed set of services, but understanding what someone truly wants to achieve and working together to find a way forward.

With that belief at heart, MEETS FACTORY has grown by taking on whatever roles are needed — from design and printing to mailing, web development, event production, and more.

— Principles

Five principles that guide our work

Whenever we are unsure, we come back to these five.

  1. I

    Start with the purpose

    Before the details of a request, we confirm what the work is ultimately for.

  2. II

    Look for a way before saying “no”

    No precedent? Told it is out of scope? That is exactly when we look for another way.

  3. III

    Never compromise on quality

    When a brand trusts us with its name, we hold to its standards — from the finest detail of a printed piece to the running of an event.

  4. IV

    Value the relationships you have

    We never push you to replace the design or systems partners you already work with. We simply fill in what is missing.

  5. V

    See it through to the end

    We do not stop at the plan. We stay with the work through production, delivery and the day itself.

— People

The people on the ground

One team takes responsibility from planning through to the event itself.

Hands picking up color swatches
CreativeCreative & Production
Hands wrapping a box in kraft paper
LogisticsShipping & Logistics
Hands filling in a checklist at a venue
EventEvents
An engineer’s hands writing code
TechnologyWeb & Technology
ServicesServices →Our five areas, and how they combine StoriesView stories →A record of work that began with a challenge

— Contact

No idea is too early
to bring to us.

Reach out even before your plans are fully formed. We will listen to your goals and current situation, and map out the way forward together. We work in English as well as Japanese.

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