— Communication & Logistics
Reaching the right people, with certainty.
Direct mail, email, shipping and storage. Combining print and digital, we build reliable ways to deliver your announcements and news — from planning and production through to shipping.
— Consultations
We often hear
requests like these.
- Sending newsletters or direct mail on a regular schedule
- Unsure how to split the work between direct mail and email
- Not knowing whether your emails actually arrive
- Shipping to multiple sites or customers nationwide, in separate batches
- Running out of space to store printed materials
- Outsourcing mailings that involve personal data
— What we do
From production to delivery, all in one place
Direct mail planning, design and print
We start from what to send, to whom and in what form, then take it through design and printing.
Fulfillment
We take care of the work before shipping, such as inserting and sealing.
Shipping and split shipments
We choose the shipping method to suit the contents and volume, and split shipments by location or date.
Storage
We store printed materials and enclosures, and ship just what is needed, when it is needed.
Email campaign design and delivery
We create and send email announcements in the same tone as your printed pieces.
Email address validation
We check addresses before sending, and follow up by post for anyone email cannot reach.
— Paper & Digital
Print and digital, each where it works best
Direct Mail
Print (direct mail)
It stays in the hand, and the paper and finish carry the character of the brand.
Digital (email)
It arrives quickly, and you can improve it as you watch opens and responses.
Hybrid
Combined
You can choose how to reach each person depending on who they are, the timing and the goal. Talk to us before settling on one or the other.
— Process
From first conversation to delivery
- I.
Consultation
It is fine if the details are not decided yet.
- II.
Clarifying goals and conditions
We sort out the audience, timing, volume and constraints.
- III.
Designing the delivery
We weigh print, email or a combination.
- IV.
Design and print
We produce everything to your brand standards.
- V.
Fulfillment and shipping
From inserting to shipping and split shipments.
- VI.
Storage and review
We note what to improve for next time.
— Our standards
What matters to us
in mailing work
Japan’s postal rules on “correspondence”
Under Japanese postal law, items classed as “correspondence” (shinsho) can only be sent by certain services. We check what you are sending and recommend the right way to send it.
Handling personal information
Address data and other personal information are handled under internal controls that meet PrivacyMark standards, Japan’s certification for personal information protection.
Building on what you have
We also take on part of the work — for example, your current agency handles design and we take care of the mailing.
— Related stories
Related stories
European luxury car brand / Customer communication
No more emails that may never arrive.
We checked whether each registered email address was valid: customers we could reach received an email campaign, and the rest received direct mail by post. Combining the strengths of both kept every chance to reach them while optimizing postage costs.
Nationwide concert tour / Printing, storage and split shipments
86,000 copies — right venue, right time.
For a nationwide concert tour, we printed all 86,000 copies needed in one run, stored them in a warehouse and shipped them in batches to match each show. Designing printing, storage and delivery as one flow reduced costs and the management load.
Column
Articles on mailing (coming soon): correspondence rules and shipping methods / sending member magazines / direct mail vs. email / combining print and digital / nationwide split shipments / bulk printing and storage / outsourcing mailings that involve personal data
— Contact
No idea is too early
to bring to us.
Reach out even before your plans are fully formed. We will listen to your goals and current situation, and map out the way forward together. We work in English as well as Japanese.
Start a conversation → Start a conversation