— Story 07

From Chubu Centrair to Narita Airport.

Global company world tour / Receiving overseas cargo and venue delivery

Wooden crates loaded in a truck
Industry
Global company world tour
Areas
Direct Mail & Logistics / Events
Theme
Receiving overseas cargo and venue delivery

* Photos are for illustration only.

— In brief

Know the cargo and the venue
before anything moves.

A global company’s world tour, held in cities around the world. For the Japan leg, we took on the Japan side as a whole: the logistics, and the venue setup and on-site operations as well.

The materials shipped from headquarters amounted to about one 10-ton truckload. We received them at Chubu Centrair International Airport and, for easier handling within Japan, split them across two 4-ton trucks. They were first stored until move-in day in a warehouse we secured near the Nagoya venue.

On move-in day we delivered to the Nagoya venue, collected everything after the event, and moved it to Tokyo. There, too, we secured a warehouse near the venue for storage and delivery.

After the Tokyo event, we collected the materials, stored them, and handed them over at a warehouse near Narita Airport on the specified date and time. In through Chubu Centrair, out through Narita Airport: two airports, handled as one flow from arrival to return.

The tour’s cargo travels from country to country under a single carnet. That means nothing can be added to it or changed, including while it is in Japan. We kept strictly to that rule and managed the cargo closely from receipt to handover.

Some pieces weighed up to 300 kg, and some wooden crates needed special tools to open. We confirmed these conditions in advance and arrived with a specialist crew for heavy cargo, hand pallet trucks and the right tools.

Many of the exhibits were high in value. For transport we chose liftgate trucks with air suspension to keep them steady.

In Tokyo, the venue turned out to be smaller than expected. On the spot, we added collecting the empty cases from the venue, storing them, and bringing them back for teardown.

Moving cargo is only one part of logistics.

Knowing the cargo and the venue beforehand, and responding to changes on the day: that is how we were trusted with the Japan side of this project.

— Insight

What this story shows

Check in advance, respond on site — both protect the cargo

— Contact

No idea is too early
to bring to us.

Reach out even before your plans are fully formed. We will listen to your goals and current situation, and map out the way forward together. We work in English as well as Japanese.

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